Most of the clients had paid up front for their orthodontic treatment plans and felt like they had been defrauded. Many had ...

In a different call center, Kevin Asuncion transcribed medical visits from half a world away, in the United States. You can ...

A study published a few years ago by Texas A&M University found that the median face time with a doctor was 15.7 minutes, so ...

One of the six episodes shot on videotape, “Long Distance Call” can be tough to watch because it looks so considerably ...

Kettering Health's system-wide technology outage is heading into its second week as the hospital system works to restore access. The outage could last anywhere between 10 and 20 days, but the hospital ...

Ankita Bhandari, a resident of Dobh-Srikot village in Uttarakhand's Pauri Garhwal district, had joined Vanantra Resort in Yamkeshwar as a receptionist in August 2022. Less than a month into her job, ...

Eight different factors are measured, including how helpful its receptionists are and whether it's easy to book an ...

Kettering Health Primary Care practices are open for walk-in appointments with its established patients, Kettering Health says in its latest update on its technology outage.

The reality was that when Justin Kellough arrived at the doctor's office with his 4-year-old son, he barely knew enough information about his own child to complete the doctor’s forms.

The efforts of these St. Louis Muslim women are shaping the region and have created a Muslim community and culture unlike ...