The EBT card operates similarly to a prepaid debit card, specifically designed for purchasing eligible food items. Each month, SNAP benefits are automatically loaded onto the card, ...

The Electronic Benefits Transfer, or EBT card, plays a pivotal role in this process. It serves as a convenient tool for beneficiaries to access their funds and make purchases at authorized retailers.

But that morning, his EBT card now showed a balance of just $1.28. "It's sad," he said, showing us the fridge he shares with his two roommates.

If ever you suspect your EBT card was accessed or used without your consent, immediately change your card PIN and call the Client Customer Service Helpdesk at 866-281-2448.

If SNAP benefits are stolen from an EBT card, users should immediately report the theft to local law enforcement and to the OSIG by calling 1-800-932-0582.