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(© Alexander Supertramp - Shutterstock) Every tech vendor these days is trying to catch your attention with its AI story. But when IT service management vendor Opkey announced its agent strategy ...

Effective project management of an ERP system implementation includes setting clear timelines, defining roles and responsibilities, and regularly monitoring progress.

Insufficient oversight increases the likelihood and magnitude of budget overruns and project delays. Experience shows that ERP program costs can increase by 8% to 14% during the design phase.