We’ll cover each tool’s strengths ... and scoring leads for you. It can draft outreach letters or messages and guide you through analyzing the deal’s potential ROI. Off-market focus: Excels at ...

As other platforms revolved around tickets and cases, Gladly created a platform built entirely on the concept of delivering ...

By leveraging AI, companies can empower customer service representatives to provide more personalized, engaging experiences ...

Software company Salesforce has said that development of AI tools is reducing its need to hire engineers and customer service workers. Since AI has been developing at such a rapid pace ...

In communities with no public transportation infrastructure, and nearly non-existent Uber service, this has been a welcome and well-used service. It was with profound disappointment I learned that ...

A year after claiming that its AI chatbot could do the work of 700 representatives, Klarna is turning back to people to handle more of its customer service work. The buy now, pay later firm now ...

The senators expressed concerns that cuts could diminish quality of health care. A bipartisan group of senators sent a letter to Health and Human Services (HHS) Secretary Robert F. Kennedy Jr ...

Whether they’ve scrambled to get approval to buy office supplies or fix plumbing, cover shifts during ... five former directors of the weather service wrote a "letter to the American people ...

I wrote a patriotic letter, thanking whoever received it for their service, and put it in a shoebox with homemade cookies. Duty done. I wasn't expecting to meet my husband like that. A crew wrote ...

While it's tempting to hit the fast apply button and attach the same generic cover letter to every application, that's probably not going to get you hired. It's also not realistic to carefully ...