Customer-Proven Results Since its initial release in 2023, Freddy AI has helped over 5,000 organizations streamline service operations and deliver measurable results – up to 70% ticket deflection from ...

A revived Slick's Tavern in Schenectady and, in Albany, Itameshi, the area's first Japanese-Italian fusion, are hoping to ...

New agentic capabilities resolve service requests autonomously, deliver real-time insights and simplify the deployment of AI agents for support teamsSAN MATEO, Calif., June 11, 2025event, Freshworks, ...

However, roughly 20 years after its founding, new reports from former employees and members of the accessibility community describe abuse, financial mismanagement from leadership, and a board that ...

Don’t mistake a rainbow logo for impact, writes Jimmy Whitley, general manager and director of marketing at Staybridge Suites ...

For decades, workplace stress was viewed primarily as an individual concern to be managed by HR—often through wellness programs or stress management workshops—rather than as a systemic ...

On today’s episode of Quick Charge, it’s back to your regularly scheduled news programming with reports that Tesla employees are getting fired for asking Elon to step down as the new Model Y ...

McDonald’s announced a plan to hire 375,000 employees across the U.S. this summer. The plan, announced on Monday, is one of the fast-food chain’s largest hiring pushes in years, according to a ...

Through the looking glass: As the tech industry continues to tighten control over employee speech and activism, a culture once defined by open dialogue and political engagement gives way to one ...

Catholic Health is laying off 1% of its more than 17,000 employees, the Rockville Centre-based health system said Wednesday. Catholic Health operates six Long Island hospitals, the second-highest ...

The Trump administration is seeking to reassign other employees to “critically understaffed” offices in the National Weather Service (NWS), according to an internal document. The move to ...