--(BUSINESS WIRE)--IntelePeer, a leading end-to-end conversational AI platform provider, announces that it has been named a winner in the 2025 Excellence in Customer Service Awards, presented by ...

Leadway Pensure has emerged as a standard bearer of excellence, clinching the prestigious West Africa Pension and Lifestyle Company of the Year at the 14th edition of the West Africa Innovation ...

This recognition highlights the organization’s commitment to delivering outstanding customer experiences and its leadership in service excellence. The Talkdesk Customer Care team was recognized ...

Successful small businesses and large companies alike understand the need for excellent customer service instinctively. Here are the key components of excellent customer service: Timely attention ...

The Federal Communications Commission (FCC) last month announced a review of the customer service offered by ISPs (internet service providers), stating that this was often so poor it made it hard ...

Because of this, broadband providers know that their success is dependent upon providing and maintaining excellent customer service," USTelecom wrote. While the FCC Notice of Inquiry said that ...

Some rates use different ages or coverage limits. Erie has the best mix of cheap quotes and excellent customer service for Charlotte drivers. Progressive does have cheaper rates for some people, ...

Progressive has the cheapest rates for most New Yorkers, but NYCM is the best choice for people who want great customer service. NYCM has excellent customer reviews ... Progressive has the cheapest ...

Leadership also plays a significant role in developing and promoting a culture of service excellence. SM Store managers undergo leadership development programs that include customer-focused modules.

Companies from across the world undergo a rigorous evaluation process and are assessed by an esteemed panel of judges who look for innovation and excellence in customer service. At the heart of ...

“We are honored to be named Technology of the Year for our AI-powered Wave iX solution suite in the 2024 Excellence in Customer Service Awards,” said ibex CEO Bob Dechant. “Generative AI is ...

According to the NICE 2022 Digital-First Customer Experience Report, 81% of consumers expect more self-service options, but only 40% of businesses think they have enough. And while 53% of ...