Service desks are on the front lines of defense—and attackers know it. Attackers are using social engineering attacks to ...

HMRC has begun the process of breaking away from its heavy reliance on Fujitsu for IT services, with a tender worth £500m ...

Key Highlights 1. A home office transformation used seven useful gadgets to boost productivity.2. These gadgets included a ...

KARACHI: The Sindh government has announced the creation of a dedicated help desk within the Agriculture Department to support women farmers and boost their involvement in the agricultural sector.

In view of the rising tensions and hostilities in Jammu and Kashmir after Operation Sindoor was launched, the Tamil Nadu government has opened a help desk in the Tamil Nadu House in New Delhi to ...

Once thousands of hardcore gamers have entrenched themselves with their clan/mates at a Multiplay event like i53, they really don't want to move. So what happens if you need a repair, upgrade or gift?

This article explores how enterprises can integrate these technologies to optimize help desk and other customer service operations. Using a text classification model trained on historical data ...

They have advised organisations to “review help desk password reset processes” and pay particular attention to “admin” accounts, which generally have more access throughout a company’s ...

The Essential Air Service program subsidizes flights to remote communities that would otherwise be unprofitable to serve. The bidding deadline, originally set for May 21, was extended to May 28 ...