Nintendo and GameStop have addressed the Switch 2 launch day issue of consoles being sold to customers with broken screens, after staples were used to attach receipts onto the Switch 2's box.

Marriott is preparing to deploy an AI tool that should automate the complicated task of hotel room assignment for front desk ...

Service desk agents are here to help, and we all prefer to talk to an understanding person than a chatbot when wrestling with an IT problem. Unfortunately, it’s this human element that ...

PINE BROOK, N.J. — Fujitsu General America hosted its fourth Technical Service Advisors (TSA) Conference in Raleigh, North Carolina, earlier this month. Themed “Back to the Basics,” the event ...

We are seeking a proactive and customer-focused Service Desk Agent I, providing first-level technical support and troubleshooting to ensure seamless IT operations. Skilled in resolving issues ...

KAWASAKI, Japan, Feb. 12, 2025 /CNW/ -- Fujitsu today announced the launch of the Fujitsu Cloud Service Generative AI Platform. The new service, which combines data confidentiality with the ease ...

2025 /PRNewswire/ -- Fujitsu today announced the launch of the Fujitsu Cloud Service Generative AI Platform. The new service, which combines data confidentiality with the ease of use of the cloud ...

Help desk software makes managing this workflow easy and boosts your support team’s productivity. What are the types of help desk software, and what should I consider when choosing the best one?

This also allows the support desk to be ... Platform Unit, Fujitsu Limited One of Intune's features, Windows Autopilot (hereinafter "Autopilot"), has shown great promise from an operational standpoint ...

The amendment had “been agreed with Fujitsu as part of the new contract ... reports of hardware or software problems to the Horizon system help desk outside 8am to 6.30pm from Monday to Saturday ...

A whistleblower from Fujitsu's Stevenage call centre has spoken ... asked for help - everyone was crying out for help from the help desk." The Horizon scandal recently returned to the forefront ...

Fujitsu yesterday apologized for its role in ... We did have bugs and errors in the system and we did help the Post Office in their prosecutions of the sub-postmasters. For that we are truly ...