HSBC Hong Kong has used insights from its CEM and CLCM platforms to transform its digital account-opening process for customers. Streamlining the process is one key area of CX improvement.

Global banking giant HSBC is closing the accounts of foreign diplomats in Britain and giving them 60 days to move their money, a report said Sunday.

After a gruelling 14-week wait and with HSBC's investigation still pending, leaving the credit card account open, he took to X, formerly known as Twitter, sharing his plight which quickly went ...

The rate on HSBC's Regular Saver account is fixed for 12 months from the time of opening the account, under the bank's terms. But HSBC UK announced on Monday that from December 1, it will increase ...

A breach at HSBC Bank USA could be costly for customers whose account numbers, transaction history and payee account information has potentially been compromised. It could also be expensive for ...

Add HSBC to the long list of financial institutions whose customer data has have been compromised. Some U.S. customers of HBSC were alerted their accounts had been compromised in a letter dated ...

HSBC bank writes to Finsbury Park Mosque and other Muslim organisations around the UK giving them notice their accounts will be closed.

When Dan Strauss received a letter from HSBC stating that it would be closing his accounts after more than 20 years as a customer, he thought there had been some kind of mistake.

HSBC refused me switching bonus because I had an account 21 YEARS ago: CRANE ON THE CASE. D.W opened account in 80s when HSBC was Midland Bank, and closed it in 2003 HSBC says he can't get £205 ...

A man was awarded compensation after being “humiliated” and “racially abused” while attempting to open a bank account with HSBC. In a decision by the financial arbiter, the bank was ...

After a gruelling 14-week wait and with HSBC's investigation still pending, leaving the credit card account open, he took to X, formerly known as Twitter, sharing his plight which quickly went ...