The bank attributed the disruption to a faulty app update released the previous day and apologised for the inconvenience.

More than 3,000 people have reported problems during what is the latest in a long line of banking IT failures.

The short answer is that it can contain helpful human beings to assist customers needing face-to-face reassurance. This, bank bosses say, extends far beyond the category of customers who might ...

The card network behemoths and the London-based bank are looking to expand account-to-account payments through fresh ...

British investors in the firm's pension scheme were relying on their latest payments reaching accounts last Thursday - only ...

Nationwide and Santander have launched switching incentives, meaning there are currently five deals to choose from.  Before ...

HSBC is exiting its business banking portfolio in the United States, as it continued to simplify operations and shift its ...

The biggest UK lenders are pushing regulators to allow them each to use as much as £35 billion ($47 billion) of their retail ...

Emily Turner will officially become CEO of HSBC Innovation Banking UK from 1 June, after receiving regulatory approval. Emily joined HSBC Innovation Banking UK in February 2025 as incoming CEO and has ...

New customers who switch to a Premier account and meet eligibility criteria will be able to claim a retail experience worth ...

Brits lost over £1bn to payment fraud in its many forms last year, according to the latest banking industry numbers.

HSBC is writing to customers urging them to "review" their bank accounts. HSBC UK is set to cut a swathe ... The interest rate on its Online Bonus Saver is being cut on July 21 from 4% AER to ...