News

HSBC online banking went down for possibly hundreds of business customers this morning. Users reported problems with logging into the business internet banking service with many receiving an ...
Let us know One HSBC user tweeted: "@HSBC_UK the digital app is down! About 40 mins now. No access to online banking!!!" Newtonian added: "@HSBC_UK App down again. Can’t bank. Show more "This ...
It was indeed removed from my bank account. I paid it online, as I had many times before without issue. I called the customer service line at HSBC Mastercard and no one could seem to be able to ...
One X user wrote: "Trying to log on to online banking. Not getting beyond enter your username. Trying mobile app - service not available." Another wrote to the banking giant: "@HSBC are your ...
A major bank is extending a “financial health check” service across ... benefit checks and an online financial fitness score tool. Sally Williams, head of HSBC UK’s branch network, said ...
HSBC online and mobile banking services are running ... Thanks for your patience, and we’re sorry for any inconvenience.” Service status monitoring website Downdetector began receiving reports ...
HSBC Hong Kong’s customer-centric approach to building a better CX, both online and offline, relies on a framework built around a customer experience model (CEM) and customer lifecycle ...