UnitedHealthcare, Blue Cross Blue Shield and other health insurers plan fixes to prioer authorization, a common source of consumer complaints.

In this week’s edition of InnovationRx, we look at health insurers' vows to improve prior authorization, Bell Labs’ IP commercialization, a new healthcare billionaire, a robot performing cataract surgery,

Prior authorization refers to when medical providers have to get approval from insurers before performing a service. Patients and providers have criticized insurance companies for denying prior authorization requests, saying that them doing so prevents or delays patients from accessing care that is recommended by their doctors.