Text S.A. is essentially growing beyond its legacy LiveChat into a more cohesive AI customer-engagement suite. Click here to ...

Ohio lawmakers are advancing legislation that could ban police ticket quotas. One passed the House, the other passed the Senate, with both gaining unanimous support. Either bill would have to clear ...

Service desks are on the front lines of defense—and attackers know it. Attackers are using social engineering attacks to ...

He urged the Government to help the sector crack down on the market by drawing up regulations to stamp out illegal resales and said better technology was needed to spot tickets sold by touts.

In view of the rising tensions and hostilities in Jammu and Kashmir after Operation Sindoor was launched, the Tamil Nadu government has opened a help desk in the Tamil Nadu House in New Delhi to ...

When questioned, the man explained that he was stressed, wanted to return home, but lacked money to purchase a bus ticket. Recognizing his situation, the officers decided to help him, escorting ...

TOKYO — Eighty-five years after his ticket was first issued for a similar event, a man was allowed to use it at this year's World Expo in Japan. Fumiya Takenawa attended Expo 2025 in the city of ...

Help will soon be on the way to Gov. Henry McMaster’s desk. Just before South Carolina’s 2025 legislative session ended Thursday at the State House, senators finalized a compromise late ...

This article explores how enterprises can integrate these technologies to optimize help desk and other customer service operations. Using a text classification model trained on historical data ...

and help fans access the events they love, a job my colleagues and I take very seriously,” she said. Representatives from the Texas Ticket Sellers Association, TicketNetwork and TicketCity also ...