Hotel guests often interact with a number of staffers ― from valets to bellhops to lobby bartenders. And in these exchanges, ...

Hudini, a leader in digital hospitality transformation solutions, has implemented a digital arrival experience at Pestana ...

Hotels often bleed money because their reservation ... Reservation procedures should direct front office clerks to make these clear to the guest before completing the reservation.

Russell WBHO has been appointed to deliver a multi-million-pound extension of Village Hotel Club Solihull, adding 48 new bedrooms in the latest phase of the hotel group’s nationwide investment ...