Hotel guests often interact with a number of staffers ― from valets to bellhops to lobby bartenders. And in these exchanges, ...

Hudini, a leader in digital hospitality transformation solutions, has implemented a digital arrival experience at Pestana ...

PROVIDENCE, R.I. (WPRI) — Financial experts are sounding the alarm over a so-called “front desk scam” in which callers try to trick hotel guests into divulging their credit card information ...

That is our commitment to you. If an issue arises, promptly alert the General Manager or a Front Desk associate so they can resolve it. Hotel associates will make every effort to resolve the problem ...

MADISON (AP) -- The third of four former Milwaukee hotel workers accused of killing ... Attorney's Office initially charged former Hyatt front desk worker Devin Johnson-Carson with being a party ...

For properties that are working with the agency, demand has outpaced hotel vacancies within days, said David Keister, a front desk associate at the Comfort Inn on 54th Avenue. The hotel isn’t ...

Even at bigger hotels, stopping by the front desk on your way out can personalize the experience. “By the time we left, my mom had made friends with everyone who worked at the hotel,” Sperance ...

by the same hotel employee who at the front desk welcomed the man and checked in his reservation. According to an arrest report, that employee, a 31-year-old West Palm Beach woman, took the cash ...