In a world of negative events and suffering, empathy can mean expanding sorrow to those who care. Does empathy make it more ...

Turning cold contacts into warm leads isn’t a matter of chance but a strategic process. A name and email address are just ...

When I wrote my book, “Applied Empathy,” several years ago, I included Mr. Musk on a list of entrepreneurs who had leveraged their cultural understanding to create compelling businesses.

What makes us care about others? Scientists studying empathy have found that people are more likely to choose to empathize ...

Hiring an EA requires a nuanced approach that balances technical skill, high emotional intelligence, servant leadership ...

How you make your customers feel directly impacts whether they will continue to shop with you. This is the foundation of demonstrating empathy in a customer service situation. In my roles leading ...

They’re a “Trojan horse for empathy,” says Alex Vernon ... “from the clever puppets and other gadgets they create to the wonderful characters and storylines,” says Chris Pfingsten ...

The rapid growth of digital technologies in the last quarter-century has multiplied the number and types of possible ...

Director Jamie Lynn Gilliam discussed how the play, based on a beloved book series, influences the children and her direction ...

Humans need to embrace domains where AI still falters, and where human creativity, ethics and emotion emain indispensable.

Gen Z is refining workplace values and operations to a more flexible, tech-driven productivity approach, team and ...

Emotional companionship involves emotional support through empathy, that is to say, to bridge a connection, to address ...