The resulting guide is packed with tips and strategies for dealing with demeaning and disrespectful people, including by ...

Amy Morin is a licensed clinical social worker, psychotherapist, college psychology instructor, and internationally ...

Over the last week, a series of major operational disruptions have hit Newark Liberty International Airport (EWR), causing ...

When faced with difficult people, remember, you have a choice. You can let their negativity ruffle you, or you can choose to stay calm and composed. It’s not easy, but it’s certainly possible. And ...

However, where agentic AI adds value is in the increasing volume of customer interactions. Not only do businesses have to handle a broader spectrum of queries and channels, but internet-fuelled ...

Operating a business, no matter how big or little, can be difficult, particularly when clients are contacting you from all over. It starts with an email, then an Instagram direct message, and finally ...

According to the firm’s 2025 State of Workplace Harassment Report, most employees report experiencing harassment from ...

Business leaders should know that they can be legally liable for harassment and discrimination born from clients, vendors and customers. For example, the U.S. Equal Employment Opportunity ...

So, we thought we’d speak to experts about how to handle difficult relations with your partner’s family, and when (if ever) their behaviour should make you consider breaking up. The original ...