The government and private companies are rushing to add more technology and AI to customer service, but it’s not for everyone.

Claudia Sjoberg, founder Pedalheads, is a winner in the Entrepreneurial Leader category of the 2025 Women of the Year Awards ...

Last year, amid the festivities for the 2024 graduating seniors at Florence Crittenton High School, a team from U.S. Bank was ...

The event will be held from 9 a.m. to noon Saturday, May 10 at the Abraxas garden, 12450 Glen Oak Road in Poway.

In an era where sexual satisfaction and intimacy are increasingly prioritized, understanding and enhancing physical ...

Emergn focuses on helping organisations become more product-centric in their approach to work. It helps them deliver products ...

The AWS Summit in London saw the public cloud giant appoint itself to take on the task of skilling up hundreds of thousands ...

Teach staff how to interpret AI outputs with empathy—say, using customer data to personalize service rather than just optimize metrics. This reinforces that AI is a tool to support human ...

As retail giant Marks and Spencer continues to deal with the after-effects of a cyber attack, we asked commentators how HR ...

LOLA Hair and Beauty College has been officially launched with the objective of providing Technical and Vocational Education ...

The franchise model is built on the principle of replicating a proven and successful business system. However, replication is impossible without education and training. According to the International ...