Car insurance rates can be ... availability and customer service. While narrowing down the best companies, we focused on a sample annual premium from Bankrate for a 70-year-old driver with ...

Insurity, a leading provider of cloud-based software for insurance carriers, brokers, and MGAs, released new insights from its 2025 Digital Experience Index, which evaluates consumer satisfaction with ...

By leveraging AI, companies can empower customer service representatives to provide more personalized, engaging experiences ...

A report from Insurity indicates that while many insurers are increasing their investments in automation and self-service ...

So, what can we learn from this consumer feedback and customer service data? What four customer service trends in 2025 will matter for businesses? Let’s take a look: 1. Time to reply is often ...

Launch services on the Daulatdia-Paturia waterway—connecting Rajbari's Daulatdia and Manikganj's Paturia—resumed on Saturday at around 6:45am after being suspended for 46 hours due to inclement ...

My reader needed help dealing with a scam that cost her $2,000 for vagus nerve stimulators, but legit VNS actually offers ...

Other add-ons include roadside assistance, rate lock and rideshare insurance. Who's this for? Erie is a great choice for drivers who prioritize good service: It topped J.D. Power's 2024 customer ...

I had State Farm for years. I'm thinking about getting another home insurance. Customer service is terrible. I've been calling the adjuster for couple weeks now and no call back. Finally ...

The MTA restored subway service along the 7 train line after a track fire led to a partial suspension Monday morning. Service was temporarily suspended in both directions between Queensboro Plaza ...

State Farm Auto Insurance Customer Service & Support Experience State Farm has overwhelmingly poor customer reviews online, receiving an average of 1.5 stars on Trustpilot. The most common issues ...