CLEARWATER, Fla. — The Clearwater Ferry will resume service Thursday for the first time since the deadly crash that killed 41-year-old ferry passenger Jose Castro and injured 10 others.

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In recent times, the digital landscape has witnessed an alarming surge in cyberattacks, with ransomware leading the charge. One industry ...

Fintech firm Klarna Group is scaling back its heavy reliance on artificial intelligence (AI) for customer service after chief executive Sebastian ... to help customers access better interest rates and ...

FOX 5 NY's Antwan Lewis reports that the 'A' train is back up and running. Donald Trump blasts Putin—"What the hell happened to him?" 11 Expensive Steakhouse Chains That Aren't Worth The Price ...

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the nonprofit health insurance company enlisted a tutor incapable of emotion. A generative artificial intelligence, or genAI, chatbot instructs 30 Florida Blue customer service representatives on ...

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Cigna’s new plan to bet big on customer service could be a blueprint for ... at least on paper — to how Cigna interacts with its insurance members and Express Scripts pharmacy benefit manager ...

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