(Amazon Image) Amazon will stop offering its Amazon Care primary health ... to an internal memo, after determining that it wasn’t “the right long-term solution for our enterprise customers.” ...

(If you would like a copy of these principles formatted for your use in the office, let me know and I'll take care of it for you.) The “what”: Internal customer service is when we provide ...

In a scathing decision released Tuesday, a federal judge in Northern California ruled that a unit of UnitedHealth Group, the giant health insurer, had created internal policies aimed at ...

“The external customer is not the most important thing in the business; it’s the internal customers,” he said. “If people are your No. 1 and you take care of them — even ... and the game changed.

Many Americans who bought health insurance through ... a major concern for exchange customers. Results showed only 24 percent felt they could get affordable care when they needed it, and just ...

By integrating Internal Behavioral Health Consultants (IBHC) directly into primary care clinics, IBHCs can directly collaborate with the Army Medical Home team to address sleep disturbances ...