Andrew Mueller reports from the Black Sea Security Forum, asking why Odesa matters beyond Ukraine’s borders and how ...

A travel vlogger recently posted a video on Instagram showing viewers how he and his friends relished cheesy pizzas during ...

Bystanders and protesters have been confronting ICE agents as the Trump administration ramps up immigration enforcement.

"With NITRO Help Desk 3.5, we've gone beyond buzzwords and built a real working framework of agents that saves time, improves accuracy, and enhances the entire support experience." Introducing the ...

Service desk agents are here to help, and we all prefer to talk to an understanding person than a chatbot when wrestling with an IT problem. Unfortunately, it’s this human element that ...

However, it was in fact fraudsters impersonating the Italian Defense Minister Guido ... and slot machines in casinos. Service desk agents are prime targets for vishing attacks since they often ...

Clint Hill, the Secret Service agent who ran into the line of fire to shield President John F. Kennedy and the first lady in Dallas on November 22, 1963, died Friday. He was 93 years old. Hill’s ...

Pre-built Zia Agents, including an Account Manager Agent, SDR Agent, HR Agent, Customer Support Agent, IT Help Desk Agent, and Sales Coach Agent. Zia Agent Studio: Offering no-code and low-code ...

ROME, Jan 6 (Reuters) - The Italian service sector returned to growth in December, recovering from November's brief period of contraction, although new business declined for a second month in a ...

The Italian service sector returned to growth in the final month of the year, reversing November's brief period of contraction. However, demand conditions failed to fully stabilise, as new business ...

“If you combine that with higher success, higher deflection, more chats, it’s just a massive benefit to the service desk.” Hunt added that about 75 percent of virtual agent engagement is ...

Microsoft users will be able to build artificial intelligence agents starting next month that can onboard employees or answer help desk questions. Microsoft customers will soon be able to build ...