The ITIL 4 certification scheme has been streamlined to offer three main designation paths, each with their own modules to complete. You will progress from the Foundation level to either the ...

The ITIL 4 certification scheme includes the ITIL Foundation and the ITIL Master exams. After passing the ITIL Foundation exam, the certification scheme splits into two paths with the option of ...

However, the reality is that the ITIL Foundation Certificate is not a particularly difficult exam to pass, so don’t view people with it as a passport to ITIL adoption success. More important ...

One achievement may take the form of a certification. In this blog, I’ll offer a look at what you can expect from one cert process in particular-that for ITIL. Here are the benefits as outlined ...

With the release of the new ITIL 4 Foundation courses AXELOS has officially launched ITIL 4. This is the latest update of the world’s most widely used service management framework. ITIL 4 has been ...