Business Tech News #1 – Klarna is hiring back human help after going all-in on AI. Klarna ... 4 – A Wix executive explains how its YouTube integration is helping small businesses lean into ...

Swedish fintech company Klarna is reversing its decision to replace human employees with AI after facing declining service quality. After laying off around 700 workers and heavily investing in AI for ...

[2] Klarna also made headlines when it ... Financial institutions can use generative AI to buildAI agents that deliver sophisticated reasoning and solve complex, multi-step customer problems. The AI ...

The future of commerce is on display at the Visa Global Product Drop with powerful AI-enabled advancements allowing consumers to find and buy with AI plus the introduction of new strategic ...

Klarna, the AI-powered global payments and commerce network, today announced its Q1 2025 results, unveiling consumer ...

The reduction also reflects Klarna’s broad adoption of AI tools to improve operational efficiency. The company partnered with OpenAI in 2023 and launched an AI-powered customer service assistant ...