Klarna's CEO announced at London SXSW that AI will take over boring jobs, while humans will provide VIP service.

The pharmaceutical and biotech company recently combined its HR and IT departments under a single leader in a move that has ...

Sebastian Siemiatkowski says Klarna’s fastest risers aren’t traditional engineers — they’re business people who have learned ...

Forrester analyst Christina McAllister believes that Klarna underestimated the complexity of its customer service while ...

LinkedIn CEO Ryan Roslansky will oversee Microsoft Office apps in a new role aimed at unifying the company’s AI strategy ...

Duolingo's recent shift to prioritise AI has sparked outrage among employees, but it's not alone. As companies like Meta and ...

Swedish fintech giant Klarna is making a notable U-turn in its strategy by reintroducing human workers after an aggressive ...

Dell Technologies CEO Michael Dell says his company is setting up partners and customers for success in an age where ‘AI ...

It’s become one of the most popular private investing strategies of the last year: Firms including General Catalyst, Thrive ...

Both the Klarna and Zoom CEOs have sent their AI doubles to deliver earnings calls. Could the company all-hands soon be led ...

April’s tech layoffs affected 23,000+ workers – but not all roles are at risk. Discover what these cuts reveal about the 2025 ...

After facing a wave of backlash over its recent AI-focused plans, Duolingo has made a noticeable U-turn. The company’s CEO and co-founder, Luis von Ahn, now says that AI won’t be replacing human ...