The J.D. Power 2025 airline rankings show that JetBlue, Southwest and Delta are among travelers' favorites. But the survey ...

The results of a 2025 study from J.D. Power shows that airlines are seeing an overall improvement in customer satisfaction — ...

Although consumer confidence and passenger volume are down, overall passenger satisfaction is up thanks to gains in economy ...

which results in extremely low levels of customer satisfaction.” The U.S. Water Utility Residential Customer Satisfaction Study, now in its 10th year, measures satisfaction among residential customers ...

Solidifying its leadership in automotive excellence in aftersales solutions, DIMO, the exclusive authorised General ...

Airlines got low ratings for in-flight Wi-Fi quality, flight information, seat comfort and in-flight food and beverage, a new study shows.

Restaurant apps revolve around the most significant essence, called customer satisfaction.  Customer satisfaction plays a major role in the success of restaurants, especially in today’s competitive ...

As we move into 2025, businesses around the world are increasingly relying on AI chatbot services to streamline their ...

This year, JetBlue Airways overtook Delta Air Lines in the first/business class category, taking the top spot in customer satisfaction ... overall passenger satisfaction levels high,” according ...

JetBlue, Delta, Alaska and Southwest all saw high marks in customer satisfaction. Consumer confidence in airlines is at its lowest level since the pandemic and domestic air passenger volume is ...