We all know McDonald's soft serve as a sweet and cold fast food staple (if the soft serve machines aren't broken, that is).

Alamy Stock Photo The ice cream problem has been a long-simmering beef with McDonald’s customers. There is even a dedicated website, McBroken, that tracks which locations have a working machine.

The soft-serve machines at McDonald's restaurants are so often out of order that their reliable unreliability have long been the butt of jokes, memes — and now even a rallying cry in this year ...

McDonald’s gave its customers a bit of a sweet surprise when the company made a major improvement to its vanilla soft-serve ice cream. According to the fast-food chain, McDonald’s ice cream ...

An exemption by the Copyright Office will let franchisees work around restrictions to fix the finicky machines on their own. An exemption by the Copyright Office will ...

By Hank Sanders McDonald’s ice cream machines, frequently the subject of memes and ridicule from frustrated customers who say their quest for a cold treat is often thwarted by broken equipment ...

With all the experimental flavors and wild toppings that can be found with ice cream nowadays, sometimes all we want is a simple vanilla cone from McDonald's. The fast food restaurant has been ...