Customers are being urged to use online or telephone banking, or go into a branch, while it works to fix the problem. | ITV National News ...

More than 3,000 people have reported problems during what is the latest in a long line of banking IT failures.

The bank has now said it is 'investigating an update' made yesterday and is responding to the issue as a "matter of urgency".

Customers are being urged to use online or telephone banking, or go into a branch, while it works to fix the problem.

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