On Dec. 18, 2023, we reviewed several online advertisements that claimed Netflix was hiring for remote customer-service job positions that would pay up to $22 per hour. According to the ads ...

customer service representatives may also take orders and set up new customer accounts. Given their prominent customer-facing role in the company, it is important to have a job description ...

On Dec. 15, 2023, we researched online advertisements displayed on YouTube and other websites that claimed Delta Air Lines was hiring remote workers to fill various customer service job roles.

Countries such as India, with well-educated, English-speaking young workers, became a popular destination for these back-end jobs — most notably in customer service, information technology and ...

On Dec. 15, 2023, we researched online advertisements displayed on YouTube and other websites that claimed Delta Air Lines was hiring remote workers to fill various customer service job roles.