Today's shoppers expect a smooth, consistent experience no matter how they choose to interact with a retailer.

Customers are no longer interacting with brands on a campaign-by-campaign basis but instead throughout a lifecycle. This ...

Most of us shop online for everything — including clothes — and it often goes hilariously, tragically wrong. According to Capital One Shopping Research, nearly 124 million Americans — one ...

Jude Hope Harris is the Executive Director of Film & TV for Hearst Magazines. She produces documentary feature films, directs comedies, and writes on Substack . TV producer Jude Hope Harris was ...