Unacceptable way to treat a customer who has been with Optum for many years now. The call center is full of people you can't understand (poor English) and when you ask for a supervisor it's still ...

Stephen Hemsley ran UnitedHealth Group for more than a decade. It's a different company after four years with Andrew Witty in charge.

Optum said it will begin to roll out the updated models now and intends to have a full implementation in place by January 2028. “Pharmacies and pharmacists provide important care to patients ...

citing how treatment of staff has suffered from the switch to Optum, further contributing to a general decline in the quality of care administered, Ryan’s office said. Ryan said he would now ...