OptumRx cannot handle filling a simple prescription. They are unreliable and now I will run out of an essential med due to their unwillingness to fill my prescription Customer service is poor.

iQor and OptumRx. In June, Geico opened a new building in The Bridges development at South Kino Parkway and East 36th St. to house about 1,500 customer-service workers, with plans to fill some 700 ...

When the doors close on the West Seventh Pharmacy on June 30, it will be for the final time. The pharmacy, in continuous ...

A year after claiming that its AI chatbot could do the work of 700 representatives, Klarna is turning back to people to handle more of its customer service work. The buy now, pay later firm now ...

It’s simple to contact Comcast’s Xfinity customer service 1-844-513-2433; contact details for each Xfinity service are provided here. There is a someone accessible to assist you almost ...

Staffers also discovered that of around 1 million calls to Xcel’s customer service line by Colorado customers in 2024, 100,000 were disconnected by Xcel before any resolution had been reached.

Opinions expressed are those of the author. There was a time, not too long ago, when customer service carried a certain elegance. Whether you were in a boutique, in a hotel lobby, or even just on ...

Poor customer service by some Barbadians is among the areas flagged by visitors in an exit survey, says chief executive officer of the Barbados Tourism and Marketing Inc. (BTMI) Andrea Franklin.

By bringing together NICE’s AI-driven customer service automation and ServiceNow’s robust AI platform, we’re enabling businesses to streamline their operations and deliver fully automated ...

The latest generation of AI agents are capable of taking action on behalf of people in a range of functions, including coding, customer service, legal services and booking an appointment with a ...

Denver Post Newsroom: 303-954-1201 or [email protected] Customer Service: Customer service is open Monday-Friday from 6:30 a.m.-5 p.m., Saturday from 7 a.m.-10 a.m. and Sunday from 8:30 a ...

UnitedHealth shares dropped 55%, facing lawsuits and claim rejection issues. Management changes raise questions on recovery. Read more on UNH stock here.