Earlier this year, a well-established, multimillion-dollar business reached out to my accounting firm seeking help reviewing ...

Globe Telecom Inc.’s outsourcing unit is eyeing to create 15,000 jobs over the next few years as it takes advantage of the ...

AI-powered CX excellence ibex Ranked a Leader in Frost & Sullivan’s Radar™ for Customer Experience Management Outsourcing ...

Industries can quickly shift from calm to chaotic, and investing in strategic outsourcing is one tool that can help you engineer a stronger ship altogether.

In our data-driven economy, companies generate, collect, and analyze massive volumes of information every day. But managing ...

The IT outsourcing world is growing fast and is expected to generate an impressive $591.24 billion in revenue by 2025. Most ...

Policymakers’ hopes that Africa would replace India and the Philippines as the world’s back office have not been realised.

THE Israel-Iran war. The Trump tariffs. The Oct 7 attacks. The Russian invasion of Ukraine. The Covid-19 pandemic and the ...

CEF Solutions Inc, whose address is in New Jersey near New York City, will lay off 108 workers in Greenville, South Carolina, ...

To understand how AI will reshape the future of work, there are few better places to start than India’s $280 billion business ...