The Competition and Markets Authority (CMA) said HSBC had failed to text 115,000 customers when they went into an unarranged overdraft ... The CMA said in a statement: “The refunds paid by ...

“The refunds paid by the banks cover all fees incurred by customers from going into unarranged overdrafts where they had not been warned beforehand by the required text alerts,” the CMA said in a ...

HSBC and sister bank First Direct have extended their offer of a 12-month interest-free overdraft buffer of £500 for current account customers who request it. The banks, which are part of the same ...