Learn how Best Buy transformed customer experience with AI, reducing 93 contact center apps to streamlined solutions and deploying parts of the new AI CX in 6-8 weeks.

Whether you’re devout in your faith, a dabbler or a skeptic, read on for some inspirational spiritual quotes that offer a broad perspective on life. Get Reader’s Digest‘s Read Up newsletter ...

From enabling conversational product searches to equipping service reps with real-time insights for issue resolution, AI can ...

In just a few short years, artificial intelligence (AI) has transitioned from a futuristic concept to an operational reality in retail. As consumers increasingly embrace AI-powered tools — from ...