High performers need positive feedback; they do a great job and they should have that acknowledged. However, phrases like "great job" or "nice work" are so vague as to be virtually useless.

In another clip, he proves there is a professional way to say everything ... How do you professionally say "I'm not doing your job for you?"' she asks at the start of the clip. ' ...

“That’s the way it works ... “It’s your job,” Don says. “I give you money, you give me ideas.” “And you never say ‘thank you’!” Peggy says. “That’s what the money ...