Monro Inc., will shutter more than 145 stores across the country in the wake of declining sales. The auto service company, ...

AI chatbots are fantastic tools for providing instant answers, qualifying leads and scheduling appointments without the need ...

Economic uncertainties have driven industrial companies to seek out new streams of revenue. For many, that new stream has ...

El Cajon, CA – Carini Home Services, a licensed HVAC, plumbing, water heater, and electrical contractor headquartered in El ...

A leaked document viewed by BI shows how much Walmart spent on Microsoft's Azure from June 2023 to May 2024.

Code One Electric LLC, an established provider of comprehensive electrical services, has recently expanded its operations to ...

Research reveals that driven by overwhelming’ demand, advanced artificial intelligence will drive more personalised, ...

THE best and worst broadband and mobile providers for customer service have been revealed by the regulator. All major ...

Learn more about NexTech Solutions' plan to support homeland security, fueled by the recent acquisition of Trailblazer ...

Customer-support services provider TaskUs Inc. negligently failed to protect the personal information of nearly 100,000 people after a March data breach hit the Coinbase Inc. cryptocurrency exchange, ...

An IBM survey reveals that 94% of CIOs use AI in line-of-business functions, with over 50% expecting widespread usage by 2025 ...

In this latest instalment of our Conversations series, we speak with Ian Hunt, director of customer services and procurement ...