Troubleshooting issues for remote employees has become more complex for many tech support teams, which may now work remotely too. These remote support tools can make the task easier.

Tech at Work Ask Help Desk: How remote workers can separate work and home lives. Your most pressing tech questions answered by your friendly Help Desk. October 29, 2021. 9 min ...

We list the best remote desktop software, to make it simple and easy to access a computer or IT network from another device. Using remote access software, despite what you might think, is actually ...

When all other remote screen sharing solutions fail, you can always turn to Chrome Remote Desktop to help an end-user solve a problem. Jack Wallen shows you how.

Remote Digital Workplaces Are Everywhere Today. What do you picture when you hear the term remote access? If it’s images of IT help desks and VPNs, you’re not alone. But in to ...

This page in Chrome Remote Desktop is used to perform remote tech support. For family members in the same household, it's trivial to walk over and take control of the keyboard and mouse to fix ...

Chrome Remote Desktop can run on Windows Vista, Windows 7, and now Windows 8, as well as Linux and any OS X 10.6 and above. 3. Add the Chrome Remote Desktop add-on to Chrome on both computers.

Chrome Remote Desktop is a powerful tool from Google that allows you to control your home computer from any device with the Chrome browser, whether it’s a laptop, tablet, or even your phone.

In the desktop app, for example, the only options are to edit your computer’s name and PIN, connect to remote support, and ask for help. Since it runs on Google Chrome, you won’t be able to ...

AT&T last year launched its Tech Support 360 service, which offers remote tech support for everything from PCs and laptops to Wi-Fi networks. Starting next year, AT&T's service will support Intel ...

While the way we work continues to evolve, it’s clear by now the concept of remote work is here to stay. And employees seem to like working from home, with more than 70% of people who work ...