What makes great customer service? I believe it's empathy, reassurance and confidence, so is AI with a human touch the answer ...

By leveraging AI, companies can empower customer service representatives to provide more personalized, engaging experiences ...

Starting part-time work in the USA isn’t just about earning quick cash—it’s a smart step toward long-term growth. These ...

We're told it delayed trains by 20 minutes at around 4-5 a.m. Although the strike ended Sunday night, hundreds of trains and miles of tracks had to be inspected before service was fully restored.

She brought a customer-service mentality and more than a decade of economic development experience to the Kenosha Area Business Alliance, where she started in July 2023 as president ...