More and more businesses are turning to artificial intelligence to boost productivity and efficiency and to speed up a wide ...

Agentic AI is driving productivity gains across every industry and boosting bottom lines as a result. However, concerns about ...

Are you actively looking for a new job or just want to keep your resume current in case the right position comes along?

These records will enrich Agentforce AI agents for both sales and service teams, enabling more personalized, compliant, and efficient customer interactions. Planned features include rich customer ...

He is a coauthor of Competing Against Luck: The Story of Innovation and Customer Choice (Harper Business, October 2016). Karen Dillon is a former editor of Harvard Business Review and coauthor of ...

Qualtrics, which collects data on consumers, employees, and brands, is leaning into agentic AI. Its product president said the tech helps companies act on feedback faster and make better decisions.

DENVER--(BUSINESS WIRE)--Mediacom Communications, the fifth largest cable provider in the United States, leads with a customer-centric approach, meeting market needs with future-ready solutions.

The platform also improves efficiency, reducing deck preparation time for each customer call from “multiple hours to minutes,” according to Hoffman. Early customers include skills-building ...

We explore the 10 essential business skills for success, breaking down each one to give practical insights and actionable ...