Organizations should view their payment practices as a core component of their customer relationship strategy.

When service quality, tone or responsiveness varies between a brand’s app, its store, and its contact center, trust erodes ...

Springfield Mayor Domenic Sarno’s office has released its annual budget proposal – one just shy of a billion dollars. Filed amid uncertainty over the U.S. economy and federal funding ...

By J. N. HalmWith its forts and castles lined along the coast from the tip of the Western Region, all the way to the Volta ...

(WJET/WFXP) — The results of a 2025 study from J.D. Power show that airlines are seeing an overall improvement in customer satisfaction. Overall satisfaction among travelers on North American ...

Capital Investment: $160 million deployed, primarily in natural gas businesses. Customer Base Growth: Over 6,600 new residential heating and commercial accounts year-to-date. Utility Segment EBIT ...

I’m really sorry for being an idiot and jamming up the box. My ring doorbell went off and I saw the UPS delivery man drop off my packages. He exited my porch. saw something on one of my trees ...

thus fostering improving coordination and synchronisation amongst the various entities and delivering improved service delivery and customer satisfaction. He pointed out that with presence in key ...

Your go-to for B2B Marketing Training and Consulting backed by data science, psychology, and—our secret weapon—real-world experience. Join 350,000+ marketers who rely on MarketingProfs for B2B ...

BEWARE BEWARE BEWARE!!! WORST CUSTOMER SERVICE AND COMPANY! Internet is too slow and unsuitable for work. It's too slow so it takes forever to open anything on my work computer. I got Earthlink in ...

From ambitious tech-driven safety rollouts to simmering frustrations over power cuts, transport, and housing the province has been busy and so has the premier.