House Bill119 passed by a vote of 38-0 and now on it's way to Governor Landry's desk to be signed into Louisiana law. OK, ...

The seller should help you figure out the best course of action, whether that’s exchanging your desk or being sent new parts to increase its height range. This is also why it’s important to ...

In a bizarre video that is doing the rounds on social media, two female Secret Service agents engaged in a fistfight outside ...

A measure to help Oklahoman Firefighters get access to life-saving cancer screenings is moving to the governor’s desk.

The interaction, paired with what Lynn calls a “deconstructing” of her religious upbringing, sparked an idea for a story: what if there was a customer service desk in Hell? In 2021 ...

The incident happened in Miami over the weekend and was caught on camera A Secret Service agent protecting Ivanka Trump and her husband, Jared Kushner, shoved an onlooker in Miami on May 3.

This balance between automation and live agent takeover helps companies improve response times and satisfaction while controlling support volume. In addition to chatbots, Algomo provides a full help ...

This article explores how enterprises can integrate these technologies to optimize help desk and other customer service operations. Using a text classification model trained on historical data ...

She also said she didn’t know the agent whose name was associated with ... That’s when she turned to 11Alive News Investigates for help. “We take our responsibility to our members seriously ...

When an employee or customer needs virtual technical assistance, an agent from a remote help desk can resolve the issue quickly and conveniently. As many businesses around the U.S. have permanently ...

(Ravenna Photo) Seattle startup Ravenna has raised $15 million from top-tier venture capital firms and notable angel investors to streamline how companies handle internal help desk requests.