By combining machine learning-based text classification and sentiment analysis, we can create a robust AI-powered email ...

"I am incredibly proud of the impact the Five Star Virtual Help Desk has had on our school partners over the past three years," states Dr. Jason Roseberry, CEO / President of Five Star Technology ...

The technology sector has produced some of the most rewarding growth stocks over the past four decades, and artificial ...

When an employee or customer needs virtual technical assistance, an agent from a remote help desk can resolve the issue ...

I have a 'Buy' rating on The Trade Desk due to its attractive valuation, strong technical support, and promising growth potential ahead of Q1 earnings. Despite a disappointing Q4 and a sharp ...

The government and private companies are rushing to add more technology and AI to customer service, but it’s not for everyone.

Jersey Repair Cafe said the community initiative has been running since 2020 and had about 80 volunteers who helped mend broken items. Organiser Simon Langlois said its events featured live music, ...

Working at a desk doesn’t have to feel boring or routine. With the right gadgets, your workspace can turn into a zone of ...

Organiser Simon Langlois said its events featured live music, cups of tea and now a free "tech help desk". He said: "We often get family members who try to help and it gets quite stressful because ...

From the proper way to use Signal to making sure you’re following security rules at work, here are tech tips for anyone with ...