The behavior of your medical office staff on inbound and outbound calls can have a positive or negative impact on your business. Whether a receptionist ... you on a brief hold? (waits for answer ...

Most of the clients had paid up front for their orthodontic treatment plans and felt like they had been defrauded. Many had ...

Checking out at the front desk, I braced myself for the grand total, knowing from bitter experience that a CT scan can cost thousands of dollars in the U.S. I was pleasantly surprised when the ...

"Thank you for your service." Many of you enlisted in a time of war. You volunteered to go into the fight and paid the ultimate price. Others were told to go. They might not have wanted to ...

So far I’ve interviewed six people and not one has sent any kind of follow-up or thank ... you don’t get them. 2. My employee apologizes all the time We recently hired a new employee for a ...

Israel dodged a bullet early Sunday morning, thanks to a Dubai-raised Austrian countertenor and his operatic ballad about unrequited ardor. It’s likely many in both Israel and the European ...

Mohanlal's latest thriller drama, ‘Thudarum,’ has achieved remarkable success, crossing the Rs 100 crore mark at the Indian box office within 19 days. The film, directed by a debutant ...

When US President Donald Trump made an announcement to lift sanctions on Syria during his recent Middle-East tour, it was Saudi Arabia’s Crown Prince’s reaction that caught everyone's attention.

"You have to really give credit to the front office for being able to follow him, his whole career and just waiting to pounce. ... He was waiting to break out." Luzardo had been on two teams ...

Slouching at your desk doesn't just cause discomfort - it could be damaging your spine. Whether you're working from home or in an office, long hours of sitting could be silently damaging your ...

The Denver Broncos have hired a new Co-Director of Player Personnel according to sources, and he comes directly from the New England Patriots' front office. Camren Williams was the Patriots ...

But to support you agents in every interaction, giving them the tools to enforce verification is the best bet. Without a rigorous identity check, your service desk becomes a route for attackers to ...