Empathy and trust are not optional. They are essential for scaling change and encouraging innovation, particularly in this ...

Large language models (LLMs), such as the model underpinning the functioning of the well-known conversational platform ...

Researchers have developed an AI tool called EmoSync that boosts empathy by tailoring emotional analogies to each user’s ...

A research team at POSTECH (Pohang University of Science and Technology, South Korea) has developed AI technology that helps ...

“This includes sentiment analysis which detects user emotions ... attempt to map emotional nuance in different languages." Centred around that human touch is "artificial empathy", said Votee ...

Empathy maps are still a relatively new development. While Alan Cooper, a software design pioneer, is often credited with introducing the concept of personas for developing user-friendly computer ...

The definition of an empathy map, as defined by the Nielsen Norman Group, a UX research group, is “a collaborative visualization used to articulate what we know about a particular type of user ...

Does immersion yield empathy? The aim of this report is to address the question of whether news media—in this instance, short-form journalistic stories—presented in a 360-degree video format affects a ...