analyze it to draw valuable insights. Take a look at trends, patterns and correlations. Think of this as being much like doing a social media audit on your own brand's social media efforts. Use ...

Companies such as online retailer Zappos.com Inc., coffee giant Starbucks Corp. and discount airline JetBlue Airways Corp. have been using social media for years to manage customer complaints and ...

Republican presidential candidate Nikki Haley on Tuesday said she would push for social media users to identify by their legal names online, drawing pushback ... government to use private tech ...

Drawing up an effective social media strategy ... it would be useful to teach the public how to use social media effectively, how to get information from the Web and also how to put out useful ...

But majorities in all of the 14 countries surveyed say they at least use the internet. Social media use is relatively common among people in Sweden, the Netherlands, Australia and the U.S. Around ...

To better understand Americans’ use of social media, online platforms and messaging apps, Pew Research Center surveyed 1,502 U.S. adults from Jan. 25 to Feb. 8, 2021, by cellphone and landline phone.