Storch was incensed. Nothing was resolved. She believed she should not lose out because Verizon’s system is unable to honor ...

Like the other big carriers, Verizon offers a lower-cost prepaid service, Total Wireless. Sure, you save money, but is it ...

You can switch to another wireless provider without buying a new phone. Here’s how.By Courtney LindwallSwitching to a new ...

The breakup is complete. The only thing left is to box up and return any belongings. This is an important step because, ...

Verizon has seen an uptick in the number of customers opting to switch to other phone providers. In Verizon’s latest earnings ...

Several viewers contacted the Ask Anthony team about their landline phone numbers being switched to another provider without their permission.

Starting around 2 p.m. Eastern, the mobile carrier Verizon appeared to have issues with a spike of around 3,000 user reports ...

In short order, a scammer took over his cell phone. Part of what happened next is the story you’d expect — the fraudster ...

311 provides residents, businesses and visitors with easy access to non-emergency City services, programs and information 24 hours a day, seven days a week. 311 can offer assistance in more than 180 ...

UPDATE:Verizon's Executive Office reviewed the tape of my phone call with the rep and admitted that she ... that could prevent a rep from forgetting to mention certain things to a customer changing ...