Today, we can add one more to the mix with the launch of Zoho Support, a web-based help desk software. Zoho Support aims to help businesses manage and respond to customer support inquiries logged ...

Earlier this month, UniPress Software Inc. rolled out FootPrints 6.0, a new version of its Web-based help desk software.

News provided by Neustro Consulting Ltd 14 Mar, 2011, 08:00 GMT ...

According to Mike Devaney, director of technical services at help desk outsourcer CompuCom Systems Inc. in Dallas, more than 90% of his company’s clients are demanding some form of Web service.

SolarWinds' Web Help Desk is a web-based help desk software platform designed to manage IT service requests and streamline support operations. It offers features such as ticketing management ...

I'm looking for a free help desk and knowledge base software solution. I'd prefer that it runs on IIS since that's what our external facing web servers are using. Though, if you know of a solid ...

Enter UniPress Software's (Edison, NJ) latest release of its Web-based help desk and customer support software, FootPrints 5.5. Chief among the upgrade's enhancements is FootPrints' workday calendar, ...

Earlier this month, UniPress Software Inc. rolled out FootPrints 6.0, a new version of its Web-based help desk software. The company believes that some of the new and existing features of its ...

Web Help Desk supports more servers because it runs as a Java servlet; it’s compatible with various Windows, Linux, and Mac operating systems. The free software also omits ads and includes ...

3am Labs extended its line of remote management products on Monday, delivering a Web-based help desk platform that allows administrators to gain control of a remote system to resolve problems without ...