Some Westpac customers have been stung by a different approach to services at smaller brands. See which institutions are ...

The feature works by cross-referencing the account name provided by the customer with the records held at the recipient’s ...

Westpac will introduce in-app calling inside of its mobile banking app within months as a security measure, with the service powered by Vonage and Optus. (L) Optus Interim CEO, ...

Westpac has partnered with Optus to introduce Australia-first scam protection technology for customers. · Source: Getty/Westpac Westpac customers will soon be able to receive verified calls from the ...

More than 2,000 complaints were made about Westpac’s outage on Downdetector just before 2pm on Tuesday.Many have complained they’re unable to access internet banking and the app as a result.

The Westpac app was again rated the #1 mobile banking app by Forrester. And we continue to reshape the branch network, and we now have 111 colocated branches.

Westpac SafeCall will allow customers "to receive calls via the app that are Westpac branded, verified by Optus and show a reason for the call." ...

Don't miss out on the headlines from Banking. Followed categories will be added to My News. More than 2,000 complaints were made about Westpac’s outage on Downdetector just before 2pm on Tuesday ...

Furious Aussies say they are not able to access online banking for a second straight day as a major bank has suffered outages. More than 2,000 complaints were made about Westpac’s outage on ...