CEOs extol the importance of being customer-focused and data-driven in their decision-making but too few make the time to ...

Discover how brands can maintain customer relationships between purchases of long-lifespan products with content and ...

Let’s get back to the discussion of the definition of a customer: Are we talking about the customer as a business or the customer as a person? If the customer is a business, then it is likely that the ...

I had the chance to talk to Dan Roche, CMO at Workbooks, about how AI is currently being applied to CRM and which business challenges it may help solve in the future.

Expansion can mean opportunities for well-trained, business-minded professionals at all levels. You can choose from a number of sports management careers focused on marketing, facilities management, ...

Sometimes it can be difficult to understand what someone means in a message, and when you throw emoji in the mix things get even more complicated. A " " or " ️" are easy to understand ...

Most smart TVs are now wi-fi enabled, meaning you can wirelessly connect them to your internet ... For more on this, head over to our TV Licence explained guide. Does a smart TV need an aerial? You ...

Six Sigma is a quality management methodology used to help businesses improve current processes, products, or services by discovering and eliminating defects. The goal is to streamline quality ...

Well, before you go all "e" on each other, both of you should actually be ready to be exclusive and agree on what, exactly, that means. Otherwise, the resulting relationship could be inclusive of ...